Welcome awesome client!

I'm delighted that you have decided to work with me to create your brand new brand and/or website.  It's going to be great fun and hopefully you'll be thrilled with the results.

Here you'll find your questionnaire to fill in along with some useful links at the bottom of the page.

Let's get started!


1

COMMUNICATION

Throughout the process we will be communicating through Asana, a project management tool. It’s really simple to use and there’s a quick tutorial video below - so don’t panic!

As I have a second job my hours of availabilty are sllightly unusual, all times are UK.

Monday & Wednesday : 7pm - 9pm
Friday : 10am - 6pm
Saturday : 10am - 1pm

All messages will be responded to during the hours above unless it’s very urgent in which case I’ll get back to you ASAP.

If you’d like to schedule a video call at any time, please use the link below.


2

DESIGN PROCESS

Just to recap, this is what we’ll be doing over the next eight weeks.

Pre-start:
Contract signed and first payment due
Watch project management training
Upload your website content (text + photos) to Google


Web Design:
I review your initial questionnaire answers and notes from our call to create a website strategy
Sketching and wire-framing of homepage
Build live homepage
Send link to homepage for your comments.
Design out all other pages on live site
Send for review and comment
Complete final website revisions
Handover:
Final payment due
Site is transferred to your account
Handover the website: including any graphics created during the project, access to the post-completion client area, and a link to your tutorial videos so you can quickly get to know your new site
Site published and you’re live!


3

what i need from you

DESIGN QUESTIONNAIRE

Please take some time to fill out the questionnaire below. This will help give me an idea of exactly what you need from your brand.

PINTEREST BOARD

In your welcome email is a link to our shared Pinterest board for you to share images that you love. These can be of other bakery brands, websites, colour palettes, images - anything that inspires you and makes you think of your business.

WEBSITE CONTENT

In your welcome email I have shared a link to the Google Drive where you will upload all of you website content - images and text.


4

HOW WE WILL COMMUNICATE

As I mentioned above we will be using a project management tool to keep everything running smoothly. It’s very simple and I’ve recorded a quick video walk through below.

video Block
Double-click here to add a video by URL or embed code. Learn more

5

FEEDBACK TIPS

I really appreciate simple and straightforward feedback. It helps me clearly understand your thoughts and make the right changes to your designs, don’t worry about offending me!

Here are a few tips on providing awesome feedback:

  • Try and use bullet points to break up your feedback.

  • Use headers to organize your feedback.

  • Read over your feedback to make sure it’s clear and check that you’ve answered any questions I may have asked.

  • Post your feedback as a comment on the relevant Asana discussion instead of emailing me directly. Back and forth emails can get tiring but communicating in Asana is a breeze!

  • If you have team members that would like to add their feedback, I kindly ask that you gather the feedback into one message. This stops everyone from getting confused and keeps the project organized.


SIT BACK AND RELAX WHILE I WORK ON YOUR NEW BRAND AND WEBSITE!